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Monday, December 28, 2009

FUTILITY, THY NAME IS THE METS TICKETING OFFICE.

We renewed our Friday plan. I didn’t want to do it on principle, but in the end it came down to the fact that we have really good seats (the best we could probably get under the circumstances) and the schedule isn’t terrible, now that they took the 1:10pm middle-of-the-week games out of the Friday plan. 

We did not renew the weekday plan. The schedule is terrible. We will buy some extra games, Twins and Tigers for sure, and will look to the secondary market for Opening Day.

The fact that we renewed one plan is probably why we haven’t gotten a call from the Mets asking us why we aren’t renewing one of our plans. Here’s a comment from a friend from yesterday:

So I got a call from the Mets asking about my Sunday plan renewal. This morning. At 9:30 am.

I happened to be up. But I did comment that it was a bit early to be calling people on a Sunday morning.

I went on to tell the guy that I was unhappy about having to buy weekday games with a Sunday plan, with the seats, and with being refused club access/being treated like a second class citizen despite ponying up money in advance. I also said that if Dave Howard says he wants to hear outrage, I wanted to note my outrage on the record. The poor guy on the phone, who seemed like a nice enough kid, did say that they have indeed heard a lot of outrage.

He said the Mets are looking into how to improve things for their fans. I commented that they should treat their fans as well as other teams do.

I wasn’t eloquent. Then again, for 9:30 on a Sunday morning, I wasn’t bad either.

Yes, they are “looking into”  how to improve things, just like they’re “looking into” the Hall of Fame they planned on “all along,” just like they’re “looking into” branding the ballpark WITH THE NAME OF THE TEAM THAT PLAYS THERE… I’ll stop now.

Anyone else get a call? I know about the guy who got called a “bad fan” (which doesn’t surprise me, as I believe that is truly what the organization thinks of us). Would love to hear your comments if you got a call and if you did, what you told them.

Posted by Caryn at 11:35 AM

Didn’t get a call, but then, I renewed the Saturday plan.  The weekday games aren’t the easiest, but I always want to get to the park to see games so seemed silly not to renew.  *shrug*

Posted by johnfromseattle  on  12/28  at  11:53 AM

Have not gotten a call…  Full Season Ticket holder…  Not renewing because moving to Atlanta.  Would not renew anyway…

Would like team to call.  I’ll gladly go over my spreadsheet with them to prove how every other team in MLB discounts season tickets from individual game tix.

Posted by tfc3rid  on  12/28  at  12:31 PM

I received a call when I was out of town.  Answering machine got it.  The message read that the Mets were curious of my intentions, and if there was anything they could do, call.  The tone was professional.

I ended up calling the ticket office on the 18th to renew before I flew home.  Told them I’d re-up.  Also put in for an upgrade.  I’ll see what happens.  I expect a call after the new year on a new location and some added seats.

Cheers!
-Doug

Posted by Doug  on  12/28  at  12:45 PM

Sent e-mail to Mets requesting improvement of seats (in Promenade 503, Row 14).  They called back about a week later stating they could not offer better seats until they knew who was renewing (and they have since extended deadline).
They have given enough time to conclude that weekday package (15 games, 4 seats) is not attractive and coupled with the their lack of any benefit to purchase (no playoff, no discount, terrible slate of games), make it unlikely I will renew.  Can do better on secondary market and pay less and see more of what we want.  They have not called back nor do I believe they will.  Advised them to check out Phillies packs (much more fan-friendly).  Will go to games regardless -just won’t purchase directly from Wilpons.

Posted by JMurphy  on  12/28  at  02:25 PM

I empathize with the twitterer. The Wilpons aren’t the type of owner I’d want in my building.

Oh, sorry, that was twitter: Wlpnz rnt tp owner Id wnt @bldg.

Posted by Ray  on  12/28  at  07:07 PM

Got a call early Sunday as well, but my call was made to my work # so there was a message left.  No hard sell, just a reminder that the date for renewals has been extended to the 31st & that they are looking forward to having me back for the “Mets Comeback in 2010”.  Yes, he said the Mets comeback. 

Still not renewing.

Posted by Shell  on  12/30  at  11:36 AM
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