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Friday, December 11, 2009

THIS LETTER TELLS THE WHOLE STORY.

Given the amount of people who have written in to little ol’ me, and the amount of those people who have said that they have written letters to the Mets or spoken to their ticket reps, it continues to astound me that the organization would claim “there’s been no outrage” or that anyone is dissatisfied or not renewing just because of poor offseason moves.

This comment I received on the other post sums it all up the best, I think, so I wanted to reprint it separately, for emphasis.

Posted by: sbj
Location: Forest Hills

I used to be one of those guys who would camp out at Shea for 24 hours to get seats.  There was no reason for me to get a plan as I could get virtually ay seat location I wanted as I was usually first at a window.  The same held true for playoffs.  Once they started to put the best games and the playoffs in a lottery I decided to go with a saturday plan.

I started to get really fed up with the incompetence of the Mets FO when they would lottery out the playoff and best regular season tickets to anyone.  As a partial plan holder they offered me upper and Mez reserves (no matter where my seats were).  But the lottery winners had access to the best seats.  The people who support the team in the regular season should be given first dibs while the ebay sellers from Nebraska who win the lottery should at best get whatever is left over.  That’s a no brainer and when I asked my exec about it I got some canned response.  This is what the Yankees do.  The partial season holders get access to everything in a lottery (it’s not guaranteed but when you sell 20,000 partial plans what can you do).

So last season I decided to go with a full season plan.  I liked the off season moves and I thought the team was going to compete - plus the new stadium made me feel I could avoid eating any games I couldn’t go to.  OK so I was wrong.  But with the way the orgaiozation has run the club I just decided I couldn’t support it anymore.  Not when I’m being asked to fork over cash for 40 year old catchers when I’m doing holiday shopping.  When the Wilpons come out of denial let me know.

I didn’t renew and I didn’t even get a phone call from the Mets.

This is just pathetic. Instead of continuing to sustain an income stream from someone for years to come, they lose not just the ticket plan profit, but this person’s continued attendance, money spent on concessions, money spent on merchandise. Forget emotion, it’s just horrific business strategy.

Posted by Caryn at 07:17 AM

sbj-
it’s a bit hard to agree with you when you are basically saying that a lottery to buy tickets isn’t fair. What if the guy from Nebraska is a Mets fan who can’t go camp out at the ticket office? what if the winner of the lottery can’t go sit out on a line over night?
You need to face that in the age of the internet, a wider audience will want to purchase tickets. While this benefits the Mets, they have to find some sort of fair way of selling tickets.
Adding on to the fact that they offered you tickets to the playoffs (a sure thing) makes your arguement sound stupid.
Your post screams of selfishness. You were offered tickets to a playoff game. Your real gripe is that the Mets don’t offer tickets at the window anymore. Based on the fact that you were always first to the window makes you feel you have been short changed. The rest of the world gets a chance. boo hoo.

Posted by tunk  from  brooklyn ny  on  12/11  at  11:30 AM

The lottery system is moronic. Within 10 minutes of the lottery passwords going out they, and the tickets, are on ebay. There’s no reason that the Mets can’t give priority to people who make a solid financial commitment to the team. That’s the reason that people I know who no longer live in the area maintained their ticket plans for years and years and years. Loyalty, which equals ongoing financial benefit for the team, should be rewarded.

Actually, tunk, your comment screams that you were one of the fans who took your lottery code and either auctioned it, or your tickets, off on Craigslist or eBay.

Posted by Caryn  from  Brooklyn, NY  on  12/11  at  12:02 PM

sorry, my post doesn’t read anything like that. in reality, i won a lottery in 2006 and gave the tix to my mother. i haven’t won another one since. my mother won one but wasn’t able to go.
see, you win some. you lose some. you don’t see me writing long drawn out dramatic posts about how the mets ‘done me wrong.

Posted by tunks  on  12/11  at  01:05 PM

I agree with you, Caryn, in that loyalty should be rewarded—whether by playoff options (personally, that was enough for me) some kind of behind-the-scenes opportunity (like the free workout day at Citi Field last year for partial plan holders) or discounted prices on tickets with the plan.

The Mets don’t care. I don’t know why anyone is shocked and outraged by this anymore—it’s been clear for the last year or so, maybe more. Personally, I’ve stopped worrying about what the Mets business practices are and just thought: what do I want to do? I want to go to 15 games. So I’ll buy plan and just be done with it. Others have chosen differently, but at some point our bitching becomes rather pointless.

Mets Police and others have written letters directly to the Mets organization and have at least gotten a response (even if it is partially unsatisfactory.) Perhaps that’s a better venue for our complaints rather than attacking each other on Twitter and in the blogosphere….

Posted by Meg  from  NYC  on  12/11  at  01:09 PM

Well, Tunks, I may be writing long drawn out posts, but you’re coming here, reading and commenting on them. You’re bitching about my bitching.

Meg, I’m glad you bought a ticket plan. That’s what you wanted to do, so you did it. It’s important to you. It’s important to a lot of people. But a lot of people are making a decision to not buy one this year.

I feel strongly about representing the fan’s point of view, which gets overlooked by the MSM or even MetsBlog because they don’t buy tickets. They don’t buy ticket plans. If the Mets had actually accomplished something during the Winter Meetings none of the MSM would be writing about whether or not people were renewing their ticket plans, they would be writing about the roster moves.

Pointless bitching? I guess if you want to dismiss it that way, you can.  I guess it’s pointless bitching to write letters to the government too then, because they’ll also never change. I got a bad nightclub in my neighborhood closed down because of the same kind of “pointless bitching”.

I bitch. I bring stuff up. I write letters. I try to make a difference. I try to try. I don’t know if I get it right or if it does anything or if it’s boring or even just stupid. I just do it. Sometimes it works. Sometimes it doesn’t. Right now it’s not working for you. I am sorry about that.

I apologize if every post is not entertaining and thrilling to each and every one of you personally. But I’d suggest that if the content isn’t relevant to you that you scan the first sentence and move along. I write about what’s important to me, and this is important to me. I regret that it’s not important to you as well and hope you’ll come back when there’s something else worth writing about. That’s why RSS is so awesome.

Posted by Caryn  from  Brooklyn, NY  on  12/11  at  01:19 PM

i’m not bitching. i am pointing out that most of your arguements are selfish and pointless.
baseball is a businesss. the mets aren’t a mom and pops shop. there are plenty of people who will pay for tickets you are so upset about.
the fact that they don’t fashion their ticket plans to fit your schedule isn’t as upsetting to me as it to you. if i want to go to a game i buy a ticket. the ones available are the one i pick from.
i in no way feel entitled to something other than the game i paid for.

Posted by tunks  on  12/11  at  02:03 PM

then don’t read the blog. you’re not going to get me to shut up by decreeing that you find my opinion selfish and pointless. in fact, the more someone tells me that, the louder i tend to get.

Posted by Caryn  from  Brooklyn, NY  on  12/11  at  02:06 PM
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