Tuesday, December 01, 2009
THIS NOTE CERTAINLY CONVEYS SINCERITY.
Here’s the email that came in from the Mets yesterday for partial plan holders. I am comforted and, nay, INSPIRED by the confidence and enthusiasm conveyed here. (If there was a sarcasm font, I would have used it.)
Monday, November 30, 2009
Renew Your Tickets
Dear Mets 15-Game Ticket Plan Holder:Many thanks for your continued support of the Mets. We greatly appreciate your loyalty.(Okay, that’s what the consultant said we had to say.) With the return of our key players (Translation: we aren’t going to sign anyone big so get used to it) and the necessary changes we will make to our roster (like ex-Phillies who begin their career with a move immediately alienating them from the fanbase), we believe we will field a championship-caliber team in 2010. As Ownership (This is the weirdest part of the email to me. Why not say “Fred and Jeff Wilpon”? Otherwise, why not just say Big Brother? Because that’s what it feels like) recently said, we demand and expect better, and you deserve better. (This was the best quote you could get?)
Click below to access your 2010 Ticket Plan invoice. (Please click below, so I don’t have to keep talking, because I’m running out of things to say.)
RENEW NOW »
We have reduced prices for Ticket Plans and your invoice for the upcoming season is less than it was in 2009. (BECAUSE WE SAID SO. These aren’t the Droids you’re looking for. Don’t actually do the math pleasepleaseplease)
To retain your seat location, payment is due by Friday, December 18, 2009. You can submit full payment online at Mets.com by MasterCard, Visa, Discover or American Express.
This season, we are offering a convenient, payment plan alternative, if you pay by credit card online at Mets.com. (My kingdom for someone who can advise them on the correct usage of the comma.) If you select the online payment plan option, pay just half of your total invoice amount (including any credits already applied) by December 18 and your same credit card will automatically be charged the balance of your payment on February 1, 2010. (The only one this is ‘convenient’ for is the Mets.)
Accounts that have not made any payment as described will be cancelled after December 18.
RENEW NOW »
If you have any questions, please call our Ticket Services staff at (718) 507-TIXX for assistance.
On behalf of everyone at the Mets, thank you for being a Plan Holder and best wishes for a Happy Holiday season. We hope you continue to make our new home your home, and we look forward to welcoming you back to Citi Field for our comeback in 2010.
RENEW NOW »
NOTE: All payments are non-refundable. Accounts choosing the split payment option whose credit cards are declined or otherwise not good for payment when processed on February 1 will be subject to cancellation, with all prior payments and credits forfeited.
Only three calls to action in the note. And kind of low to say you will FORFEIT your deposit or your credit. Because, you know, in this economy, people don’t have anything to worry about, or anything, and coming up with the first half of the deposit before Christmas isn’t kind of unreasonable or anything.
I honestly don’t even have the energy to get worked up any more.
Yes, I was also inspired by the e-mail. I was already planning to renew my ticket package anyway. However, this certainly didn’t help me leap to the computer to fork over the electronic cash.
The REALLY need to hire some better folks to manage communications. I’m definitely not sensitive about this type of thing. But, if I notice the stupidity, I’m sure it must set some others off.
To paraphrase the “Ownership,” I deserve better.
p.s. - I would have sprinkled in some more commas, but I just couldn’t force myself.