Friday, December 11, 2009

THIS LETTER TELLS THE WHOLE STORY.

Given the amount of people who have written in to little ol’ me, and the amount of those people who have said that they have written letters to the Mets or spoken to their ticket reps, it continues to astound me that the organization would claim “there’s been no outrage” or that anyone is dissatisfied or not renewing just because of poor offseason moves.

This comment I received on the other post sums it all up the best, I think, so I wanted to reprint it separately, for emphasis.

Posted by: sbj
Location: Forest Hills

I used to be one of those guys who would camp out at Shea for 24 hours to get seats.  There was no reason for me to get a plan as I could get virtually ay seat location I wanted as I was usually first at a window.  The same held true for playoffs.  Once they started to put the best games and the playoffs in a lottery I decided to go with a saturday plan.

I started to get really fed up with the incompetence of the Mets FO when they would lottery out the playoff and best regular season tickets to anyone.  As a partial plan holder they offered me upper and Mez reserves (no matter where my seats were).  But the lottery winners had access to the best seats.  The people who support the team in the regular season should be given first dibs while the ebay sellers from Nebraska who win the lottery should at best get whatever is left over.  That’s a no brainer and when I asked my exec about it I got some canned response.  This is what the Yankees do.  The partial season holders get access to everything in a lottery (it’s not guaranteed but when you sell 20,000 partial plans what can you do).

So last season I decided to go with a full season plan.  I liked the off season moves and I thought the team was going to compete - plus the new stadium made me feel I could avoid eating any games I couldn’t go to.  OK so I was wrong.  But with the way the orgaiozation has run the club I just decided I couldn’t support it anymore.  Not when I’m being asked to fork over cash for 40 year old catchers when I’m doing holiday shopping.  When the Wilpons come out of denial let me know.

I didn’t renew and I didn’t even get a phone call from the Mets.

This is just pathetic. Instead of continuing to sustain an income stream from someone for years to come, they lose not just the ticket plan profit, but this person’s continued attendance, money spent on concessions, money spent on merchandise. Forget emotion, it’s just horrific business strategy.